Effective Date: 21 May 2025
Last Updated: 26 July 2025
These Terms and Conditions ("Terms") govern your use of the Friends of Friendz mobile application, website, and related services ("Service"), operated by ALL CAPPS LTD, registered in the United Kingdom. By using the Service, you agree to these Terms. If you do not agree, please do not use the app.
1. Definitions
- "We", "Us", "Our" refers to ALL CAPPS LTD.
- "You", "User" refers to anyone using the Friends of Friendz Service.
- "Service" means the Friends of Friendz mobile app, website, and related offerings.
- "Content" includes all text, images, data, and user-submitted materials.
2. Eligibility
- You must be at least 18 years old to use the Service.
- You may only register one account per person using your own information.
- The Service is for personal, non-commercial use only.
- Commercial listings by agents, landlords, or businesses are not permitted.
3. Registration and Account Security
To register, you may use:
- Mobile phone number (with SMS verification)
- Apple Login (via Apple ID)
- Google Login (via Google account)
- Email (via token-based authentication)
You are responsible for safeguarding your login credentials and any authentication method used. You agree to:
- Provide accurate and current information
- Not impersonate any individual or entity
- Not create multiple or fake accounts
- Not share your login credentials with others
4. Use of the Service
You agree to use the Service only for lawful purposes. You must not:
- Copy, scrape, or harvest content or user data
- Use automated tools (bots, crawlers) to interact with the platform
- Attempt to reverse-engineer or disrupt the Service
- Upload malicious code or compromise system security
- Use the Service in a misleading, fraudulent, or harmful way
5. Community Conduct
You agree to:
- Interact respectfully and lawfully with others
- Avoid discriminatory, offensive, or harassing behavior
- Not post false, misleading, or fraudulent content
- Not spam or solicit other users for commercial purposes
Violations may lead to warnings, suspension, or termination of your account.
6. Matching and Messaging
- All matches (e.g., "Buddy Up") require mutual consent.
- We do not guarantee matches, replies, or successful housing outcomes.
- Messaging is not end-to-end encrypted. Metadata may be monitored, but not content.
7. User Content and Licensing
You may post content such as bios, lifestyle preferences, reviews, and images. By posting content, you agree:
- You own or have the rights to the content you post
- Content does not infringe on any third-party rights
- Content may be visible to others depending on your settings
- You grant us a worldwide, royalty-free, non-exclusive license to use, display, and distribute your content as part of the Service
We reserve the right to remove or moderate content at our discretion.
8. Paid Features and In-App Purchases
We may offer optional paid features such as:
- Boosted room requests
- Unlimited daily requests
Payments are processed via Apple Pay, Google Pay, or other app store providers. By making a purchase, you agree to:
- The terms of the respective app store or payment provider
- The listed price and billing method at time of purchase
- Automatic renewals (if applicable) unless cancelled prior to renewal date
We do not store or process your payment information. Refunds are subject to the policies of your app store.
9. Third-Party Services
Our Service may include integrations with third-party services (e.g., Apple, Google, map providers). We are not responsible for the content, terms, or privacy practices of those services.
10. Platform Availability
We strive to maintain continuous access but do not guarantee uninterrupted service. We may:
- Perform maintenance or updates
- Modify, suspend, or discontinue any part of the Service
- Restrict access to some features or accounts
11. Termination
We reserve the right to terminate or suspend your account immediately if:
- You breach these Terms
- You misuse or abuse the Service
- You engage in fraudulent, abusive, or illegal behavior
You may delete your account at any time via the app or by contacting us at [email protected]. Upon termination, your access to the Service will end.
12. Intellectual Property
All platform content (excluding user-generated content), trademarks, and branding belong to ALL CAPPS LTD. You may not use, copy, or distribute any part of the platform without permission.
13. Privacy
Your privacy is important to us. Please review our separate Privacy Policy, which is part of these Terms, to understand how we collect, use, and protect your information.
14. Geographic Restrictions
The Service is available globally, but access is restricted in certain regions including China, Russia, and North Korea. You are responsible for compliance with local laws.
15. Disclaimers and Limitation of Liability
The Service is provided "as is" and "as available."
- We do not guarantee matches, listings, housing outcomes, or the actions of other users.
- We are not liable for offline events, physical meetups, or transactions outside the app.
- To the extent permitted by law, we disclaim all warranties and limit our liability to the amount paid (if any) by you to use the Service.
16. Indemnity
You agree to indemnify and hold harmless ALL CAPPS LTD and its affiliates from any claims, liabilities, damages, and expenses arising from your use of the Service or violation of these Terms.
17. Legal and Jurisdiction
These Terms are governed by the laws of England and Wales. Disputes may be resolved through informal negotiation or, if necessary, in the courts of the UK.
18. Changes to These Terms
We may update these Terms occasionally. If changes are significant, we will notify you via the app. Continued use of the Service after updates means you accept the revised Terms.
19. Contact
For questions or concerns, contact us at: